All party options require a deposit at the time of booking. The remaining balance will be requested 48 hours prior to the event. All deposits are non-refundable.

If a party is canceled with at least one week’s notice, the final balance may be applied to the account as gift card credit.

Party Guidelines

Please arrive 15 minutes early for setup.

The party area must be fully cleaned by the scheduled end time.

No food, drinks, or candy are permitted outside of the party room.

1. ZERO-TOLERANCE POLICY – DRUGS & ALCOHOL The Venue is a children’s facility. Alcohol, drugs, marijuana, vaping, smoking, and any illegal or controlled substances are strictly prohibited anywhere on the property, including restrooms, parking areas, and exterior spaces. Any violation will result in immediate termination of the event without refund. The Venue reserves the right to remove offending individuals and contact law enforcement. This is monitored by our staff as well as security cameras.

2. PARTY HOST RESPONSIBILITY The Host assumes full legal and financial responsibility for all guests (children and adults), their conduct, and their compliance with all Venue rules. The Venue and its staff assume no responsibility for guest behavior or supervision.

3. SUPERVISION OF CHILDREN Children must always be supervised by the Host and/or designated adults. Venue staff do not provide supervision or childcare. Failure to properly supervise may result in event interruption or termination without refund.

4. DAMAGE, MISUSE & EXCESSIVE CLEANING The Host is responsible for all damage, misuse, theft, or the need for excessive cleaning caused during the event, including but not limited to: • Clogged or damaged toilets and sinks (including excessive toilet paper use) • Damage to fixtures, furniture, walls, or equipment • Trash, food, or liquids left outside the designated area • Bodily fluids or conditions requiring deep or professional cleaning All damages will be documented. Professional repair and cleaning costs will be charged to the Host.

5. DAMAGE WAIVER / PAYMENT AUTHORIZATION By signing or booking, the Host authorizes that the Venue will charge the card on file for damages or excessive cleaning. Damage Waiver Fee: $150 (non-refundable) If damages exceed the waiver or deposit, the Host agrees to pay the remaining balance within 7 days. Unpaid balances will prevent future visits to Adventure Zone, Open Play &/or parties and may be sent to collections.

6. ASSUMPTION OF RISK; RELEASE OF LIABILITY The Host voluntarily assumes all risks associated with use of the Venue and releases and holds harmless the Venue, its owners, employees, and agents from any claims, injuries, losses, or damages arising from guest actions, equipment use, or failure to follow rules, except where prohibited by law.