To save your party date, we require a 50% deposit at the time of booking. Please note that submitting a Sawyer birthday inquiry form doesn’t hold your date — parties are booked on a first-come, first-served basis, and your celebration is officially secured once the deposit is received.
Once your booking is approved, we’ll email you a payment link. All party payments are made by credit card, and the remaining balance is due one week before the big day.
We’ll ask for your final guest count 7 days prior to your party, when the final payment is submitted. After this point, we’re unable to make changes — that means no credits or refunds for missing guests or day-of no-shows, and no children can be added or removed after the final count is confirmed.
A 15% gratuity is required and goes directly to our wonderful party staff. Gratuity can be included with your final payment through Sawyer or paid in cash on the day of your celebration.
The deposit is non-refundable. If plans change and you need to cancel more than seven days before your party, you’re welcome to reschedule for a future date, based on studio availability. A $500 rescheduling fee applies. Cancellations made within seven days of the event are non-refundable.
For everyone’s comfort and safety, each ColorPop location has a maximum capacity. Parent attendance counts toward this limit, so for larger parties we recommend drop-off celebrations when possible. We’ll share specific capacity details with you during the booking and planning process.
By booking your party, you agree to these terms. We’re so excited to celebrate with you and your crew! 🎉✨