We use Stripe as our payment processor for all transactions. Stripe is a national and international leader in secure online payment processing for businesses and individuals.

The Sawyer platform is the main account with Stripe and all of our providers are considered connected accounts under the primary Sawyer account. Even though payments are processed through Stripe, you’ll use Sawyer to access all the information you need! You’ll find information on orders, bank transfers, disputes, and more right under your Financials tab.

Common questions

I already have a Stripe account, how do I connect it to Sawyer?

• Because of the way Sawyer integrates with Stripe, you're not able to connect a previous Stripe account to your Sawyer account. This also means that all the information you’re used to seeing in Stripe will be stored in your Sawyer account and you'll be able to view orders, payouts, reports, etc. along with client registration information all in one place!

Can I negotiate a rate with Stripe directly?

• At this time, Sawyer does not support connecting individual payment processors including an existing account with Stripe. For that reason, the credit card processing rates are standard across every business that works with us and we don’t currently support the ability to connect individual merchant Stripe accounts on Sawyer for different negotiated rates.

What is my business type?

• If you’re not sure of your business type, we recommend referring to this article in Stripe’s help center. If needed, we can have Stripe reset the business type at any point.

Why does Stripe ask these questions?

• During the initial account verification Stripe will gather information so that your account is secure and can properly process payments. While we are able to provide some light guidance, we cannot alter or remove any questions.

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