To ensure a high-quality experience and proper staffing, all tours and programs must be scheduled with at least two weeks' notice. Each session is scheduled for 45 minutes to 1 hour and may be booked daily between 11:00 am and 5:00 pm. To maintain safety and engagement standards, group sizes are strictly limited to a maximum of 20 participants per session.

The main building of our Fairport campus is ADA-accessible. Sections of our outdoor farm walk have uneven, graded, or loose terrain and may not be accessible to all guests. If you have any specific accessibility requirements or need assistance, please contact us beforehand so we can plan accommodations.

Lollypop Farm houses a diverse and changing population of animals, the foods these animals eat, and the substrates used for their housing. Exposure to various animal species is an inherent part of the program. Lollypop Farm advises that individuals with severe animal allergies refrain from visiting the shelter. Those with mild allergies participate at their own risk. Lollypop Farm cannot prevent exposure to any specific animal species.

Lollypop Farm utilizes peanut butter for daily animal enrichment. I acknowledge that Lollypop Farm cannot guarantee an environment free of peanuts or trace allergens on surfaces, equipment, or animals. Lollypop Farm does not recommend participation for individuals with peanut allergies.

Lollypop Farm feeds hay to some animal species, uses straw in animal bedding, and houses some animals outside in pastures. Lollypop Farm cannot guarantee an environment free of exposure to these materials or the outdoor environment. Lollypop Farm does not recommend participation for individuals with hay or other environmental allergies.

Lollypop Farm cannot guarantee that guests will not come into contact with pet allergens or nuts. Field trips are not recommended for children with allergies to pets, pet dander, or nuts.