Policies:

Greenville Humane Society Birthday Party Policies & Procedures
Thank you for choosing the Greenville Humane Society for your celebration! To ensure a safe, enjoyable, and organized experience for all guests, please review the following policies.

Booking Requirements

All birthday parties must be booked at least two (2) weeks in advance of the requested event date. Email events@greenvillehumane.com with last minute accommodation requests.

All parties must first complete the inquiry process before a date can be considered. Submission of an inquiry form does not reserve or guarantee a party date.

A signed party contract and a $100 non-refundable deposit are required to secure your reservation once the party is approved.

Payment Policy
Full payment is due one (1) week prior to the scheduled party date.
Failure to submit payment by the due date may result in cancellation of the reservation.

Deposits and payments are non-refundable.

Cancellation Policy

All party payments, including deposits, are non-refundable.
Cancellations made by the party host will not receive a refund. A credit will be issued to the party host’s account to be put toward a future event.

Setup & Cleanup

Party hosts may access the party room 30 minutes prior to the scheduled start time for setup.

All decorations, supplies, food items, and personal belongings must be removed from the party room within 30 minutes after the scheduled party end time.

A $50 cleanup and storage fee will be charged for any materials left behind after the allotted cleanup period.

Overtime Charges

Parties must conclude at their scheduled end time.

Any event that extends beyond the reserved time will incur an additional charge of $20 per 10-minute increment.

Waivers & Safety Requirements
All participants must have any required waivers completed before participating in party activities. Waivers can be completed by parents during drop off.

Additional waivers may be required for activities involving animals.

For parties that include interactions with Greenville Humane Society dogs, all participants and/or legal guardians must complete the appropriate animal interaction waiver forms prior to participation.

Greenville Humane Society reserves the right to modify or discontinue animal interactions if deemed necessary for the safety and well-being of guests, staff, volunteers, or animals.

General Policies

Party hosts are responsible for ensuring guests follow all Greenville Humane Society facility rules and staff instructions.

Greenville Humane Society reserves the right to refuse service or end activities that create unsafe conditions for guests, staff, volunteers, or animals.
By booking a birthday party with Greenville Humane Society, the party host acknowledges and agrees to all policies outlined above.