See what’s new
with Sawyer

Discover the nuts and bolts of our latest product updates, feature releases and bug fixes!
June 6, 2022

Product Updates

⬆ Feature Update:

  • We removed text from order confirmations that asked customers not to reply to that email. Learn more about how to designate an email address to receive all client replies.

🐛 Bug Fix:

  • We fixed a bug that was adding extra columns in a registration report with duplicate data.

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May 23, 2022

Product Updates

⬆ Feature Updates:

  • We made it easier to view activity details! Add-ons like Extended Day are now displayed alongside other details like Pricing in the Schedules section of your Sawyer for Business portal. Now you can double-check that add-ons are set up correctly without clicking through the scheduled activity setup.

  • We also made it easier to create and edit Activities in Listings, by consolidating the setup flow onto one page. Now you can create or edit Activities without clicking through multiple pages!

🐛 Bug Fixes:

  • We fixed a bug that was preventing individual instances (i.e. class days) of activities scheduled with multiday from displaying correctly on the More Info page when they were rescheduled from the roster.

  • We also fixed a bug that wasn’t letting users navigate away from the activity scheduling flow by clicking on the Sawyer menu.


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May 9, 2022

Product Updates

⬆ Feature Updates:

  • We added a new field to the scheduled activity setup flow that lets you set the Registration Visibility (Public/Private) during the scheduling process. With this update, you can now add new hidden scheduled activities to already published semester or camp/event schedule containers without having them appear publicly even for a second!
  • We also simplified the Location-creation flow so that it takes fewer clicks to create a new location or edit an existing one.

🐛 Bug Fix:

  • We fixed a bug that was preventing some users from uploading activity photos on certain mobile devices.


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April 25, 2022

Product Updates

🆕 New Feature:

  • We added a feature that lets you see every student's transfer history. You can find a link to View Transfer History in the three-dots menu to the right of each booking under the Bookings tab of a student profile (within your Client List); you can also find a link to View Transfer History directly from any roster to which a student has been transferred. Learn more on our help center.

⬆ Feature Update:

  • We made the buttons you use to manage your scheduled activities easier to understand! To the right of each scheduled activity within a schedule container timeframe (on your Semesters and Camps/Events pages) click the new three-dots drop down to do things like Edit, Hide, and Get Customer Link.

🐛 Bug Fix:

  • We fixed a bug that was preventing users from adding new Instructors to Appointments before the Instructors had accepted their invitations.*

*The Appointments feature and the ability to invite multiple users are only available with Grow, Scale, or Legacy subscriptions. Learn more about what's included in each of our subscription options.

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January 25, 2022

Weekly Update — 1-23-2022

Covid Toolkit

Reference the following toolkit to help you communicate with customers. From custom banners to check-in forms, reference these features as your communication toolkit.

Create a COVID banner

for any announcements you would like to make.

Add a widget banner

as well for additional announcements.

Customize check in forms and form fields

with COVID related questions for customers

Create an online activity

to offer programs for customers who aren’t ready for in-person classes.

Add or edit your terms and conditions

to reflect updates you make to your policies.

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June 21, 2021

Weekly Update — 6-20-2021

Improved widget loading times

There had been a few requests for this and we figured that just about all of the other functionality that we offer doesn't amount to much if your customers can't register easily so our team has worked for months to improve widget loading speed.

Whether you offer ten activities or 10,000, you (and your customers) should see some significant improvement.

Updates include:

  • Faster widget load times
  • Improved functionality across widget tabs

Widget design improvements

Our team has made a few subtle updates to the way customers see your activities on your widget(s).

Updates include:

  • Activities now fall into two sections: In Progress and Starting Soon.
  • Chronological sort that make it easier for parents to book in advance or book classes happening in the here and now.

Widget customization

This isn't new - but you can always reach out to support@sawyertools.com to get help customizing your widgets.

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May 10, 2021

Weekly Update — 5-10-2021

New Photo Uploader 

We’ve made improvements to our photo uploader to make it easier than ever to boost your business with beautiful images. You can find the photo uploader in two places: on your activities and in your settings, where you update your Business Profile! 

Updates include:

  • Upload photos from your desktop or mobile device. 
  • Create photo galleries to add more context to your offerings — the more photos, the better!
  • Use your social media or Google Drive to add photos to Sawyer 
  • Update imagery quickly with improved loading time and better performance

Activity Booking Updates 

Our team has made a few subtly stunning updates to the way customers see your activities on your widget(s) and on the Sawyer Marketplace.

Updates include:

  • Updated look and feel that puts your activities front and center (and encourages customers to book) 
  • Activity labels that share if a class is booking fast or if one or two spots are left 
  • Class status labels including full, waitlisted, or closed 
  • Additional times that a class is being taught 

Camps Widget Tab Improvements

If you offer events or camps, you’ll notice that your widget's camp tab is loading faster than ever! The changes below only apply to your camps tab — but be on the lookout for more updates soon.

Updates include:

  • Improved functionality and load time
  • Camps are sorted chronologically. If you have two or more activities that occur at the same date and time, they will be sorted alphabetically
  • Improved activity display, with two sections: Coming Soon and In Progress!

P.S. If you don't see updates to your camp tab yet, check back soon! We're rolling out this update in phases. If you have any questions regarding this release, please reach out to support@sawyertools.com

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April 12, 2021

Weekly Update — 4-12-2021

Check out our latest updates below.

CDC Guidelines for Camp

  • New guidelines to help you stay on top of safety this summer!

Google Cross Domain Tracking


  • Businesses can track what users are doing on websites AND on provider widgets in one session. 


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March 29, 2021

Weekly Update — 3-29-2021

April showers bring May flowers! Our team can't wait to see what spring and summer activities Sawyer providers are planning.

Check out our latest updates below.

Schedules Section Updates

  • Activities in the Schedules Section are now sorted in chronological order.
  • Your earliest scheduled activity will appear at the top of each schedule container while your latest scheduled activity will appear at the bottom.

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March 15, 2021

Weekly Update — 3-15-2021

Spring has almost sprung and we're hopeful for what the year holds. 🌱

Check out our latest updates below.

New Client Created Zap

  • Send new client data to apps of your choosing! 
  • For example, send new client information from Sawyer Tools to Mailchimp and kickoff email workflows.

To use this update, you'll need to apply for our Zapier beta waitlist here.

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March 1, 2021

Weekly Update — 3-1-2021

It's spring and that means tax season. Our weekly update features answers to some of the most common tax-related questions we receive at Sawyer.

FAQ: 1099s, Tax IDs, Sales Tax, FSAs, and more

Learn about:

  • How to request a 1099-K
  • Collecting sales tax
  • Verification and Tax IDs (EIN or SSN)
  • FSA-friendly printable receipts
  • and more!

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February 15, 2021

Weekly Update — 2-15-2021

We're falling in love with schedules pages updates! Check out what's new below.

Schedules Section Updates

  • Search within your schedules
  • Create, edit, and delete scheduled activities in just a few clicks
  • Take advantage of faster load times

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January 25, 2021

Weekly Update — 1-25-2021

Add a Book Now Button to Facebook

Add a 'Book Now' button to your Facebook business profile and encourage your Facebook fans to book activities. 


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January 18, 2021

Weekly Update — 1-18-2021

Zapier Integration Waitlist

You asked, we answered. Get on the Zapier waitlist to start connecting Sawyer Tools to thousands of apps. 

How it works:

  • Create a free Zapier account 
  • Use this form to add yourself to the waitlist
  • A member of our team will be in touch soon!


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January 11, 2021

Weekly Update — 1-11-2021

We’re almost halfway through January — that happened fast! Check out our latest updates.

Age Alert Improvements

This update makes it possible to:

  • Make sure parents don’t register their children for classes that aren’t age-appropriate! 
  • Logic improvements include predicting a child’s age once a class begins, making booking activities in advance seamless

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January 4, 2021

Weekly Update — 1-4-2021

Happy New Year!

We hope you were able to ring 2021 with a little sparkle. 

Our team is busy kicking off new projects and we can’t share the details just yet. Instead, check out some of our latest content designed to help you get ahead of the camp season!

Camps and Events Setup Guide

Browse our help center to refresh your understanding of how to build and schedule camps in Sawyer Tools.

Camp Readiness Checklist

Download and print out this checklist to get ahead of camp season!

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December 28, 2020

Weekly Update – 12-28-2020

Our team is back from the holidays and is beginning work on our next big project. Check out the feature updates and bug fixes we released below.

Auto Discount Updates

Create cart level discounts for your clients.

Updates include:

  • Limit discounts to specific activities, schedules, and registrants

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December 14, 2020

Weekly Update — 12-14-2020

Our team is getting excited for the holidays and we hope you are too. ✨ Check out our updates below. 

Trial Classes

We added trial classes to help you acquire new users and lifelong fans. With this release you can:

  • Offer free trials for Semester activities and Camps/Events at the activity level. 
  • Send automatic follow up emails to increase conversions
  • Track free trial conversions using the free trial report 
  • Set up our Zapier integration to funnel free trial data to over 2,000 apps 

Gift Card Image Uploader 

  • Use this feature to upload customer gift card images to your Tools provider portal.

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December 1, 2020

Welcome!

Our latest page makes it easy to see new features and updates our team has been working on. Bookmark this page to check out what’s new in Sawyer Tools each week. We can’t wait to share what we’re working on with you. ☺️ 


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